What format are the guides in?
All Tail Trained guides are PDF files. You can read them on any device - phone, tablet, laptop, or desktop and print them at home if you prefer a physical copy.
How do I receive my guide after purchase?
Your guide is delivered instantly as a digital download. As soon as your payment is confirmed, you'll receive a download link by email. There's nothing to wait for, no shipping, no delays.
Are the guides suitable for all breeds and ages?
Yes. The training methods used in our guides are based on positive reinforcement and are suitable for dogs of all breeds, sizes, and ages. Whether you have a puppy or an older dog, the techniques can be adapted to suit your dog's pace and needs.
Do I need any special equipment?
No expensive equipment is required. Our guides include an equipment overview to help you choose what works best for your dog, but the core methods rely on consistency and positive reinforcement rather than gadgets or tools.
Will these guides replace professional training?
Our guides are designed to give you practical, structured support you can work through at home. However, if your dog's behaviour is severe or you're concerned about safety, we always recommend seeking guidance from a qualified behaviourist or trainer. Our guides include advice on when professional help may be the right next step.
What is your refund policy?
We offer a 60-day satisfaction guarantee. We ask that you work through the guide consistently for at least 4 weeks before requesting a refund, as our training plans are designed to show results over 6-8 weeks of consistent practice. If you have genuinely followed the programme and are not satisfied, contact us within 60 days for a full refund.
How do I contact you?
You can reach us via our contact page. We aim to respond to all enquiries within 1–2 business days.